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Smart Services

Kurtz Ersa Connect - Smart Services for networked production plants

After the networking of systems and plants, networking with the customer is the next important step in digitalized production. Smart services are increasingly in demand in mechanical engineering, as they open up new potential for value creation.
One example is the Connect App, which we conceived and designed together with Ersa GmbH. One of the app's many functions is a ticket system for service and support requests.