User-Centred Design Process
In all of our projects, the user and good usability is at the centre of all considerations. For this reason, our design process does not only include a user analysis, but also continuously evaluates and further develops results.
Design methods that move us forward
Our work is based on a user-centred design process. This means that we analyse the possible user environment, the respective users’ and user groups’ requirements and create our concepts based on this information. Requirements management makes our work sustainable and transparent until the actual implementation. Our design is of course based on industry standards and technical specifications, but we also aim for it to be attractive and bring your corporate values and CI into the production environment so that it can be directly linked to your products.
As UX designers, we consider ourselves the users’ advocates. To understand their concerns and needs, we talk to the actual users and, most importantly, listen first. We conduct user interviews or observe them while executing their tasks. In doing so, we gradually understand the actual questions and challenges that arise in their daily work routine.
Once we understand the requirements of the product or applications, we can create epics and build a backlog based on the project, but most importantly, we can develop a common basis for discussion and planning. By means of requirements management we make sure that nothing is overlooked along the way.
Based on the results of our analyses, we create the first solutions in the form of information architectures and wireframes. Abstract usage requirements are specified in detail, operating procedures and navigation structures are checked. First tests of the conception results can be carried out using simple low fidelity click dummies.
No question – your product is to please your clients and convince them. In addition, the design of your product also supports your marketing goals and the positioning of your company. Apart from high quality designs, we can create other effects, such as young and dynamic, robust and reliable or serious and classy.
Thanks to different evaluation methods, we can check concepts at an early stage and react accordingly. This iterative approach focuses on future users’ needs, i.e. your clients’ needs, at every phase of development. With regard to usability tests and detailed expert analyses, we work together with proven specialists, e.g. with the Fraunhofer Institute for Industrial Engineering IAO in Stuttgart, and can therefore also implement complex settings.
We are experienced with different technologies and development environments, from WPF, WinCC and Zenon to Qt and html 5. We either offer front-end implementation in a complete package, or we work together with partner companies. Of course, we also offer the best possible support to your development team by providing them with graphics, code or UI and UX guides. Thanks to our component-based and systematic approach, we reduce the amount of work involved in development. We work with libraries for icons and components or create design systems to ensure even more clarity and sustainability for collaborative project work.